This kasper.com web site is a service of is a service of JAG Footwear, Accessories and Retail Corporation.
Our policy was last updated on October 18, 2010.
Frequently Asked Questions
What information does KASPER collect?
What information does KASPER collect?
Kasper collects data that you provide to our sales associates in our company-owned Kasper stores and the stores and outlets of our affiliated brands (including Nine West, Bandolino, Easy Spirit, ShoeWoo, Anne Klein, and Jones New York); on kasper.com and the websites of our affiliated brands through transactions, email registration, sweepstakes, contests, or online membership; or through phone, mail and fax interactions or paper registrations that you submit.
Kasper may collect and store two types of information: "personal information" and "automatic information."
Personal information tells us who you are such as your name, gender, billing address, shipping address, email address, telephone number, date of birth or age, any personal preferences you choose to provide, transaction details such as style, size, price, discount, date, store, your credit card number and expiration date used for transactions, and an assigned password to protect your privacy.
Automatic information is information that we collect automatically whenever you interact with this website such as your IP address, the type of computer you use, and the web browser you use. An IP address is a number assigned to your computer when you connect to the Internet. Each time you visit this site, our web server may automatically recognize and collect this information. Automatic information also includes "cookies" and "web beacons". A "cookie" is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Among other things, cookies provide a means for us to keep track of your online patterns and preferences. By understanding which areas of the site you visit, cookies allow us to present information, products and services that are of personal interest. A cookie will not allow us to learn any personal information (such as your real name and address) that you have not otherwise disclosed. Most browsers are initially set up to accept cookies. You can change your browser so that it will not automatically accept cookies. However, if you do so, it is possible that some portions of the site may not function as intended. "Web beacons", also known as clear GIFs or single-pixel GIFs, are small image files that we may place on web pages and within web-based email newsletters that we send. Working in conjunction with cookies, web beacons allow us to accurately count the number of unique users who have visited a specific page and the number of times those pages are displayed. We can also use web beacons to let us know how many people opened a web-based email newsletter.
We may associate automatic information with your personal information. In the event of such association, such automatic information will be considered personal information.
Finally, Kasper occasionally obtains email addresses of active Kasper store customers who requested fashion emails on other websites. Kasper also reserves the right to obtain publicly accessible customer demographics.
How does KASPER use this information?
Kasper uses this information to confirm and process sales transactions or to contact you with questions or communications about your order, or to respond to your customer service inquiries.
Kasper also uses this information to enhance and personalize your shopping experience, to communicate with you for marketing and promotional purposes via targeted postal pieces, phone messages, or personalized emails, and to improve the effectiveness of our websites and business activities. You may indicate your contact preferences regarding promotional communications either directly to us in stores or to customer service representatives.
How can you access your information?
Currently, we do not provide online access to information that you provided to Kasper. But at any time, you may request access to your information from our customer service representatives.
Does KASPER disclose your information to others?
The Jones Group Inc. is the parent company for KASPER. The Jones Group maintains a single database of customer information for several brands owned by or licensed to the Jones Group family of companies, including Nine West, Bandolino, Easy Spirit, shoeWoo, Anne Klein, Jones New York, Rachel Roy and Rachel Rachel Roy brands (collectively, "TJG Brands"). When you establish or update your customer profile information with one of TJG Brands, whether through a purchase, registration or email sign-up at a company-owned or operated website, specialty store or outlet store for one of TJG Brands, through a customer service representative, or in any other communication you may have with us, we will update your customer record on the Jones Group database.
All of the information that Kasper collects may be shared among our affiliates, including our parent, The Jones Group, and TJG Brands (e.g., Nine West, Bandolino, Easy Spirit, shoeWoo, Anne Klein, Jones New York, Rachel Roy and Rachel Rachel Roy).
We may use and/or disclose to others information about your demographics and use of our website in a manner that does not reveal your identity.
We may disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may have breached our Conditions of Use or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of our website, or anyone else who could be harmed by such activities.
How does KASPER protect a child's privacy?
This site is a general audience web site. We do not intentionally collect personally identifiable information from children under the age of thirteen. If we become aware that we have collected personally identifiable information from a user of the site who is under the age of 13, we will remove that child's personal information from our files.
Does KASPER.com have links to other web sites?
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