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Return Policy

Need to make a return?

Please contact our customer service team at customerservice@shop.kasper.com for further instructions.

Items indicated as "Final Sale" at the time of purchase are not eligible for a return, exchange, or merchandise credit.

We accept returns of new, unworn and unaltered merchandise purchased from Kasper.com, with original tags attached. Returns must be received within 30 days of the original purchase date. 

We charge a $7 shipping & processing fee on all returns that will be deducted from your refund amount

We are not responsible for loss or damage to the product during transit. We recommend tracking your package to ensure delivery and protect the shipment in case of loss or damage.

Please note that shipping fees are non-refundable.

Processing Time
Once your package is received, a refund will be credited based on our return policy. Refunds are issued in the original form of payment within 7 business days of receiving your return. Though we process your credit immediately, please allow one to two billing cycles for the transaction to appear on your statement. You will receive an email notification upon the completion of processing for your return or exchange.

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