Terms of Use


At Kasper, we do our best to bring you the most accurate representation of every item depicted at kasper.com. However, we cannot guarantee that your computer monitor's display of any color will be accurate.


February 2023

Kasper is committed to ensuring that our Website is accessible to everyone, including people with disabilities.

Our website utilizes technologies intended to make it as accessible as is reasonably possible. We work with Level Access (formerly Essential Accessibility) to regularly audit our website for digital barriers with the goal of evaluating any impact on user experience and, when appropriate, removing them. In addition to working with Level Access, we may also, from time to time, consider adding features to our website to improve the experience for visitors who use screen readers and keyboard navigation technology. We understand that these features are especially useful to visitors who are blind, visually impaired or have other conditions. We want your experience on our website to be meaningful and user-friendly.

To make the use of our Website a positive experience, we endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 A/AA. We continuously seek to enhance our Website, and increase the accessibility of our digital content, for all of our customers.

If you have an accessibility-related question or comment, or if you are having difficulty accessing information on this Website, please email us at customerservice@shop.kasper.com so we can provide you with the information you need through alternative means.

We also want to learn about any difficulty you may be having, or if you have any feedback to improve the accessibility of our Website. When you email, it will assist our web team if you could specify the web page and provide any other relevant information to help us locate and understand the problem. We welcome your comments on how to improve our Website's accessibility.


Authentic Kasper products and styles are available in limited quantities and cannot be replenished. A garment you see on our Website today might not be available tomorrow, so it is always best to place your order while you are still online.


We strive to provide you with the most accurate information possible. There may be times, however, when an error appears on our Website relating to product descriptions, availability, pricing, or promotions. We reserve the right to correct any errors and to change or update information or cancel orders if any information on our site is inaccurate at any time without prior notice (including after you have submitted your order).


At kasper.com, we are committed to offering you the best possible prices. Please note that we are unable to match prices from auction and outlet stores or Websites, as well as other retailers' discount promotions, shipping offers, gift cards, credit cards, and loyalty program offers. Final Sale items are neither returnable nor eligible for price adjustments.


Please call us at 1-855-562-1835.

Our customer service hours are 8:30 AM to 5:30 PM CT, Monday through Friday (excluding major US holidays). If you reach us after hours, please leave us a message or send an email to customerservice@shop.kasper.com. We will get back to you as soon as we can.